Review Overview
Privacy
Server Network
Performance
Torrenting & P2P
Video Streaming
Offshore Incorporation
Pricing
User Support
EXCELLENT
Summary : Good services with no logging!
IPVanish is surely one of the prominent names when it comes to VPN services. For what can be called as slightly expensively priced service, IPVanish offers good performance, coupled with a ‘zero logging’ policy. We also found them to be sporting a feature full Windows client, with an intuitive interface.
Read our detailed IPVanish review to get a better insight on their service offerings.
Reviewer’s Pick
• No logs
• Good performance
• Very good server strength
• Customer support was responsive
• Clients are good
Video Review
Infrastructure
IPVanish boasts of an extensive network of servers spread across all continents. The count of total number of IPVanish’s VPN servers stands at a massive 170, with a number of exotic locations in the fray (Egypt, Panama, etc).
Services are offered by means of three popular protocols that are generally used by most VPN service providers, which are OpenVPN, L2TP/IPSec, and PPTP.
Performance
IPVanish does well on performance. We put the L2TP, as well as OpenVPN connections through tests and came out with the following results (no VPN, with OpenVPN, with L2TP). To say, they were pretty good. Also, IPVanish offers unlimited bandwidth and speed. Torrenting and P2P are also allowed on IPVanish’s VPN service.
When put through IP and DNS leak tests, IPVanish produced fine results. IPVanish also made the allocation of IP addresses using a dynamic configuration and they were static in nature. The service also allows up to two concurrent connections, although they have to be made using different protocols.
Privacy Quotient
IPVanish makes use of three different encryption techniques when providing connection types. PPTP is secured with 128-bit encryption while OpenVPN and L2TP make use of 256-bit encryption. We felt that this sphere could see some improvement.
IPVanish does not keep logs at all, as stated by them. This is a vast improvement over what they offered even sometime earlier. IP addresses are also shared and that probably makes tracing difficult. They also permit the use of torrents and filesharing, which wasn’t permitted earlier.
Platforms Supported
IPVanish provides clients and applications for access to its services. We found the Windows client to be very intuitive and had a number of features. Also, they were clients for Linux and Mac users. As for mobile devices, IPVanish offers applications for iOS and Android. The applications were adequate, when we tried using them.
IPVanish also supports routers of all types. In fact, they even recommend the purchase of Sabai OS or DDWRT/Tomato routers.
User Support
IPVanish provides a number of options through which users can get support their live chat option, although available only during EST working hours, was very good. Besides this, there was also a provision for using an email ticketing support. When contacted for queries, their live chat responded promptly and also gave satisfactory answers.
We were also happy to notice the presence of a FAQ section that was pretty well furnished with useful information. Besides, the presence of a forum also helped its cause.
Pricing
IPVanish offers three subscription plans for users. There is a 1 month, 3 months and a 1-year plan, all of which offer full features of the service. We thought that IPVanish’s subscription prices were slightly on the expensive side of things, although there is a 7-day money back guarantee policy, in order to test their services.
Payment options supported by IPVanish include PayPal, credit/debit cards, bank transfers, and JCB. There is also support for Bitcoin as a payment option, which is praiseworthy.
Public Perception
Taking a look through popular Internet forums, we found that users did have complaints against IPVanish, especially with respect to disconnections and poor download speeds.
Final Verdict
IPVanish is surely a good VPN service provider out there. They do well on all fronts of service. A huge list of servers, no logs policy, a great customer support and good speeds are what define IPVanish’s services.
Review Overview
Privacy
Server Network
Performance
Torrenting & P2P
Video Streaming
Offshore Incorporation
Pricing
User Support
EXCELLENT
Summary : Good services with no logging!